/* CSS Document */
html,body{
	margin: 0px;
	padding:0px;
}

hr {
	background-color:#CCCCCC;
	border:medium none;
	height:1px;
}

img{
	border:0px none;
}

pre{
	border:1px solid #BBBBBB;
	background-color:#FAFAFA;
	padding: 5px;
	margin:10px;
}

.header_bg {
	background: #FFFFFF url('../visual/images/header_bg1.gif') ;
}

a:active{
	outline: none;
}	

.accordion {
	background-image:url('../visual/images/accordion.gif') !important;
}

.feedback {
	background-image:url('../visual/images/feedback_small.png') !important;
}

.search {
	background-image:url('../visual/images/search.png') !important;
}

.server_status {
	background-image:url('../visual/images/shield_small.png') !important;
}

.tab_index {
	background-image:url('../visual/images/action_home_small.png') !important;
}

.kbtree {
	background-image:url('../visual/images/expand-all.gif') !important;
}

.announcement{
	border:1px solid #DDDDDD;
	padding:3px;
	background:#FFFFFF url('../visual/images/bluehash.gif') repeat-x scroll left top;
}

.announcement-heading{
	font-family:tahoma,arial,verdana,sans-serif;
	font-size:11px;
	font-size-adjust:none;
	font-stretch:normal;
	font-style:normal;
	font-variant:normal;
	font-weight:bold;
	line-height:normal;
	color:#15428B;
	cursor:default;
}


.ann{
	background-color: #FFFFFF;
	color: #000000;
	font-family: tahoma,arial,verdana,sans-serif;
	font-size: 11px;
	padding: 4px;
}

.ann_hover{
	background-color:#C3CEE9;
	color: #0000FF;
	font-family: Verdana, Tahoma;
	font-size: 11px;
	border-bottom: 1px solid #DADADA;
	padding: 4px;
}

a.ann_link:link { font-size: 11px; color: #0000FF; 	font-family: Verdana, Tahoma; text-decoration:none;}
a.ann_link:visited { font-size: 11px; color: #0000FF; 	font-family: Verdana, Tahoma; text-decoration:none;}
a.ann_link:hover{ font-size: 11px; color:#000099; 	font-family: Verdana, Tahoma; text-decoration:none;}



.smalltext{ font-size: 11px; color: #333333; font-family: Verdana, Arial, Helvetica; }
input.smalltext{ padding-left:5px; font-size: 11px; color: #333333; font-family: Verdana, Arial, Helvetica;}
a.smalltext:link{ font-size: 11px; color: #0000FF; font-family: Verdana, Arial, Helvetica; text-decoration:none; }
a.smalltext:visited{ font-size: 11px; color: #0000FF; font-family: Verdana, Arial, Helvetica; text-decoration:none; }
a.smalltext:hover{ font-size: 11px; color: #0000CC; font-family: Verdana, Arial, Helvetica; text-decoration:none; }

.search-item {
    font: normal 11px tahoma, arial, helvetica, sans-serif;
    padding:5px 10px 5px 10px;
    border:1px solid #fff;
    border-bottom:1px solid #eeeeee;
    white-space:normal;
}
.search-item h3 {
    display:block;
    font:inherit;
    font-weight:bold;
}

.category-element .x-combo-list-item{
	padding: 0px;
	border:none;
	font-family: "Courier New", Courier, monospace;
}

.category-element .x-combo-selected{
	border:none !important;
}

.combo-category-inaccessible{
	color:#FF0000;
}

.combo-category-disabled{
	color:#999999;
	font-style:italic;
}

a.footer:link, a.footer:visited{
	font-family:tahoma,arial,verdana,sans-serif;
	font-size:8pt;
	font-weight:normal;
	text-decoration:none;
	white-space:nowrap;
	color:#0033CC;
}

a.footer:hover{
	color:#666666;
}

.custom_loading{
	background-image: url( '../visual/images/wait.gif' );
	background-repeat:no-repeat;
	padding-left: 20px;
	padding-top: 2px;
	height:18px;
	font-family:tahoma,arial,verdana,sans-serif;
	font-size:11px;
	font-size-adjust:none;
	font-style:normal;
	font-variant:normal;
	font-weight:bold;
}

.search-item h3 span {
    float: right;
    font-weight:normal;
    margin:0 0 5px 5px;
    width:100px;
    display:block;
    clear:none;
}

.menu-heading, a.menu-heading:link, a.menu-heading:visited {
	font-family:tahoma,arial,verdana,sans-serif;
	font-size:11px;
	font-size-adjust:none;
	font-style:normal;
	font-variant:normal;
	font-weight:bold;
	line-height:15px;
	text-decoration:none;
	color:#000000;
}

.menu-caption, a.menu-caption:link, a.menu-caption:visited {
	font-family:tahoma,arial,verdana,sans-serif;
	font-size:11px;
	font-size-adjust:none;
	font-style:normal;
	font-variant:normal;
	font-weight:normal;
	line-height:15px;
	color:#222222;
	text-decoration:none;
}

a.menu-heading:hover {
	color:#666666;
}

a.menu-caption:hover {
	color:#444444;
}

.active-content {
	border: 1px dashed #6593cf;
	background-image:url('../visual/images/active-bg.gif' );
}

.block {
	background:white url('../visual/images/block-bg.gif') repeat-x scroll 0% top;
	border:3px solid #B2D0F7;
	margin-top:10px;
}

.block-title {
	color:#083772;
	font-weight:bold;
	padding:4px 4px 4px 8px;
}

.block-body {
	padding: 2px 8px 8px;
}

#cform-tab .textinput {
	border:1px solid #6593CF;
	font-family:tahoma,arial;
	font-size:11px;
	font-size-adjust:none;
	font-stretch:normal;
	font-style:normal;
	font-variant:normal;
	font-weight:normal;
	line-height:normal;
	margin-bottom:2px;
	padding:1px;
	width:100%;
}

.chat-name{
	font-weight:bold;
}

.chat-system{
	
}

.chat-message{
	background:#FFFFFF;
	opacity:0.5;
	padding:5px;
}

.chat-active{
	background:#FFFFFF url(../visual/images/bluehash.gif) repeat-x scroll left top;
	border:1px solid #0066CC;
}

.cheader{
	margin-bottom:5px;
	height:20px;
}

.codetop {
	background:#9FB5D7 none repeat scroll 0%;
	border-color:#CCCCCC rgb(204, 204, 204) -moz-use-text-color;
	border-style:solid solid none;
	border-width:1px 1px 0px;
	color:#FFFFFF;
	font-family:Tahoma;
	font-size:10px;
	font-weight:bold;
	padding:5px;
}

.codemain {
	background:#FFFFFF none repeat scroll 0%;
	border-color:-moz-use-text-color #CCCCCC rgb(204, 204, 204) rgb(201, 213, 230);
	border-style:none solid solid;
	border-width:0pt 1px 1px 4px;
	color:#000000;
	font-family:"Courier New",Courier,mono;
	font-size:12px;
	margin:0px auto 10px;
	padding:0px 5px 5px;
	overflow:scroll;
}

.commentmetadata {
	margin: 0;
	display: block;
	font-size: 9px;
	font-weight:normal;
	color:gray;
	margin-bottom:10px;
	float:right;
	clear:none;
}

#comment-items .csel {
	background-image:url( '../visual/images/cselect-block.gif' );
	background-repeat:no-repeat;
	cursor:pointer;
	display:block;
	font-size:1px;
	height:16px;
	line-height:1px;
	margin:0px;
	padding:0px;
	position:absolute;
	right:0pt;
	top:0pt;
	width:16px;
}

#comment-items .commentmetadata{
	position:relative;
	padding-right:20px;
}

.comment-form-div{
	margin:10px;
}

#comment-view-list li, #comment-items li {
	background:transparent url('../visual/images/comment-bg.gif') repeat-x scroll 0px -5px;
	color:#333333;
	display:block;
	font-size:11px;
	padding:10px 10px 15px;
}

.comments-enabled {
	background: transparent url('../visual/images/comment-bar-bg.gif') repeat-y scroll 0%;
	padding-left:0px;
}
.comments-enabled div.content{
	padding-left:28px;
	position:relative;
	zoom:1;
}

.comments-enabled .comment-mark{
	background-image:url('../visual/images/cmark.gif');
	background-position:left top;
	background-repeat:no-repeat;
	cursor:pointer;
	display:block;
	height:17px;
	left:0px;
	position:absolute;
	text-align:center;
	top:0px;
	width:27px;
}
.comments-enabled .comment-mark .comment-mark-text {
	color:#3D360B;
	display:block;
	font-family:tahoma,verdana,helvetica;
	font-size:8px;
	font-weight:bold;
	line-height:10px;
	padding-left:2px;
	padding-right:7px;
	padding-top:3px;
}

.innerBlock{
	margin-top:5px;border-top:1px solid #eeeeee;
} 
.comments-enabled .innerBlock div.content {
 	margin-left:0px;padding-left:0px !important;
} 
.comments-disabled div.content{
	padding-left:28px;
	position:relative;
}



.content{
	font-family:Verdana,Arial,Helvetica,sans-serif;
	font-size:12px;
}

#content h1{
	margin-bottom:5px;
}

#content .post{
	padding:10px 32px 20px 0px;
}

#content ul{
	list-style-image:inherit;
	list-style-type:disc;
	list-style-position:inside;
	margin: 10px 0px 10px 15px;
}

#content ol{
	list-style-image:inherit;
	list-style-type:decimal;
	list-style-position:inside;
	margin: 10px 0px 10px 15px;
}

#content li{
	margin: 5px 0px 5px 0px;
}


#content dt{
	font-weight:bold;
	background-image:url('../visual/images/cube_small.png');
	background-repeat: no-repeat;
	background-position:left top;
	padding-left:18px;
	vertical-align:middle;
}

#content dd{
	padding-left:18px;
	margin-bottom:5px;
}

#content blockquote{
	border:1px solid #AAAAAA;
	background-color:#FAFAFA;
	opacity:.8;
	padding:5pt;
	margin-bottom:10px;
}

#content .post .post-body{
	line-height:17px;
	color:#222;
}

#content .post strong{
	font-weight:bold;
}

#content .post em{
	font-style:italic;
}

div.content-panel {
	padding-top:10px;
	background:white url('../visual/images/center-bg.gif') repeat-x scroll left top;	
}


.cuser{
	float:left;
	clear:none;
	font:bold 12px tahoma, arial;
	padding-left:21px;
	background: url('../visual/images/comment.gif') no-repeat;
}
.cuser a{
	font:bold 12px tahoma, arial;
}

.date-header{
	color: gray;
	font-size: 10px;
	font-weight: normal;
	margin-bottom: 5px;
	display:block;
	margin-top:3px;
}

.download{
	color: #000000;
	font-family: Verdana, Tahoma;
	font-size: 11px;
}

fieldset.download{
	-moz-border-radius:5px;
	border:1px solid #CCCCCC;
	color:#267DDC;
	margin:5px;
	padding:10px;

}

.download_description{
	color:#000000;
}

a.download_name:link, a.download_name:visited {
	text-decoration:none;
	color:#267DDC;
}

a.download_name:hover{
	color: #333333;
}

.feedback-title{
	font-size: 14px;
	font-weight:bold;
}

.kb-article {
	color:#666666;
	text-decoration:none;
	font-family:tahoma,arial,verdana,sans-serif;
	font-size:11px;
	font-size-adjust:none;
	font-style:normal;
	font-variant:normal;
}


.kb-article-div{
	width:95%;
	border:1px solid #9BBDE9;
	background:#FFFFFF;
	padding: 5px 5px 3px 8px;
}

.kb-article-title{
	color:#083772;
	font-family:"Tahoma","Helvetica","Arial",sans-serif;
	font-size:11px;
	font-size-adjust:none;
	font-style:normal;
	font-variant:normal;
	font-weight:bold;
	height:22px;
	line-height:1.22em;
}

.kb-category {
	color:#222222;
	text-decoration:none;	
}

.kb-comment-div{
	width:95%;
	border:1px solid #9BBDE9;
	background:#FFFFFF;
	padding: 5px 5px 3px 8px;
}

.kb-views {
	color:#333333;
	font-family:Verdana,Arial,Helvetica;
	font-size:9px;
	vertical-align:middle;
}

.crumbs{
	font-family:tahoma,arial,verdana,sans-serif;
	text-decoration:none;
	font-size:8pt;
	font-weight:bold;
}

a.crumbs:link, a.crumbs:visited {
	color:#3366CC;
	font-family:tahoma,arial,verdana,sans-serif;
	text-decoration:none;
	font-size:8pt;
	font-weight:bold;
	white-space:nowrap;
}

a.crumbs:hover{ color:#0000FF; }

.crumbs-category{
	font-family:tahoma,arial,verdana,sans-serif;
	text-decoration:none;
	font-size:8pt;
	font-weight:bold;
	color:#999999;
}

.kb-category-div{
	width:95%;
	border:1px solid #9BBDE9;
	background:#FFFFFF;
	padding: 5px 5px 3px 8px;
}

.kb-category-subdiv{
	width:97%;
	border:1px solid #D0D0D0;
	background:#FAFAFA;
	padding: 3px;
	margin:5px;
}

.kb-category-title{
	color:#083772;
	font-family:"Tahoma","Helvetica","Arial",sans-serif;
	font-size:11px;
	font-size-adjust:none;
	font-style:normal;
	font-variant:normal;
	font-weight:bold;
	height:22px;
	line-height:1.22em;
}

a.kb-comment-menu:link, a.kb-comment-menu:visited {
	color:#0000FF;
	font-family:"Tahoma","Helvetica","Arial",sans-serif;
	font-size:13px;
	font-size-adjust:none;
	font-style:normal;
	font-variant:normal;
	font-weight:normal;
	line-height:1.22em;
	text-decoration:none;
}

a.kb-article:hover{ color:#0000FF; text-decoration:none; }

.kb-crumbs{
	border:1px solid #9BBDE9;
	background:#FFFFFF;
	padding: 3px 5px 3px 8px;
	font-family:tahoma,arial,verdana,sans-serif;
	font-size:10px;
	font-weight:normal;
	background:#FAFAFA;
}


#system_tabs .loading-indicator {
	background-image:url( '../visual/images/large-loading.gif');
	background-position:left 5px;
	background-repeat:no-repeat;
	color:#444444;
	font-family:Tahoma,Verdana,Arial,Helvetica,sans-serif;
	font-size:13px;
	font-size-adjust:none;
	font-stretch:normal;
	font-style:normal;
	font-variant:normal;
	font-weight:bold;
	left:52%;
	line-height:normal;
	padding:10px 10px 10px 38px;
	position:absolute;
	text-align:left;
	top:35%;
}


fieldset.messageview{
	font-family:Verdana,Arial,Helvetica;
	font-size:11px;
	font-weight:normal;
	-moz-border-radius:5px;
	border:1px solid #CCCCCC;
	color:#267DDC;
	margin:10px;
	background:#FAFAFA;
}

fieldset.messageviewuser{
	font-family:Verdana,Arial,Helvetica;
	font-size:11px;
	font-weight:normal;
	-moz-border-radius:5px;
	color:#267DDC;
	margin:10px;
	border:1px solid #1146af;
	background:#eff3f8;
}

fieldset.ticketfields {
	-moz-border-radius-bottomleft:5px;
	-moz-border-radius-bottomright:5px;
	-moz-border-radius-topleft:5px;
	-moz-border-radius-topright:5px;
	background:#FAFAFA none repeat scroll 0%;
	border:1px solid #CCCCCC;
	color:#267DDC;
	font-family:Verdana,Tahoma;
	font-size:11px;
	padding:5px;
}

.glossary_keyword{
	color:#0000FF;
	font-weight:bold;
	cursor:help;
}



.post-body p, .post-body div.content {
	padding-bottom:15px;
}

.post-title {
	color:#000000;
	font-family:tahoma,arial,verdana,sans-serif;
	font-size:18px;
	font-weight:bold;
	line-height:100%;
}

div.profile-content{
	padding:5px !important;
}

.roundpadded{ 
	padding:5px; 
	margin-bottom:5px;
	-moz-border-radius:5px;
}

.text{
	color: #000000;
	font-family: Verdana, Tahoma;
	font-size: 11px;
}

.ticketfield{
	width:550px;
}

.ticketselect{
	width:558px;
}

.detailpanel .x-layout-panel-hd-text{
	font-weight: normal;
}

.replypanel .x-layout-panel-hd-text{
	font-weight: normal;
}

.troubleshooter-subselect{
	font-weight:bold;
	color:333333;
	margin-bottom:3px;
}

.troubleshooter-selection{
	font-family:tahoma,arial,helvetica,sans-serif;
	font-size:11px;
	font-size-adjust:none;
	font-stretch:normal;
	font-style:normal;
	font-variant:normal;
	font-weight:normal;
	line-height:normal;
	white-space:normal;	
	padding-bottom:5px;
}

a.troubleshooter-selection:link, a.troubleshooter-selection:visited {
	color:#111111;
	text-decoration:none;
}

a.troubleshooter-selection:hover {
	color:#666666;
	text-decoration:none;
}



div.thumb {
	border-color:white;
	border-style:solid;
	margin-bottom:0.5em;
	width:auto;
}
div.thumbinner {
	background-color:#F9F9F9;
	border:1px solid #CCCCCC;
	font-size:94%;
	overflow:hidden;
	padding:3px !important;
	text-align:center;
	margin:20px;
}
html .thumbimage {
	border:1px solid #CCCCCC;
}
html .thumbcaption {
	border:medium none;
	font-size:94%;
	line-height:1.4em;
	padding:3px !important;
	text-align:left;
}
div.magnify {
	background:transparent none repeat scroll 0% !important;
	border:medium none !important;
	float:right;
}
div.magnify a, div.magnify img {
	background:transparent none repeat scroll 0% !important;
	border:medium none !important;
	display:block;
}


.ticketview_download {
   background-image: url('../visual/images/downloads_ticket.png') !important;
}

.ticketview_public {
   background-image: url('../visual/images/public_tickets.png') !important;
}

.ticketview_scheduled {
   background-image: url('../visual/images/ticketview_scheduled.png') !important;
}

.ticketview_users {
   background-image: url('../visual/images/ticketview_users.png') !important;
}

.ticketview_detailed {
	background-image: url('../visual/images/ticketview_detailed.png') !important;
}

.ticketview_feedback {
	background-image: url('../visual/images/ticketview_feedback.png') !important;
}

<!-- used in the topic title in the user ticket list -->
span.topic_header {
	font-family:tahoma,verdana;
	color:#385F95;
	text-decoration:none;
	font-size:11px;
	font-size-adjust:none;
	font-style:normal;
	font-variant:normal;
	font-weight:normal;
}

.tr-block {
	background:white url('../visual/images/block-bg.gif') repeat-x scroll 0% top;
	border:0px;
	margin-top:0px;
}

.tr-block .x-form-item label{
	font-size:10px;
}

.tr-block .x-form-item{
	margin-bottom:6px;
}

.tr-category-div{
	margin-left:15px;
	width:400px;
	background:#FFFFFF;
	padding: 5px 5px 3px 8px;
	align:center;
}

#tscontainer .x-layout-panel-east .x-layout-panel-hd-text {
	background: transparent url('../visual/images/instant_suggestion.png') no-repeat 2px center;
	padding-left: 21px;
}

#tskbpanel .x-dock-panel .x-layout-panel-hd-text {
	background:none;
	padding-left:5px;
	font-weight:normal;
}

#tskbpanel .x-dock-panel .x-dock-panel-body{
	padding:5px;
}

.viewportButton {
   background-image: url('../visual/images/screen.png') !important;
}


a.usertip:link, a.usertip:visited {
	color:#000000;
	text-decoration:none;
	cursor:help;
}

a.usertip:hover {
	color:#333333;
	text-decoration:none;
	cursor:help;
}


.quotetop {
	background:#91A7C5 none repeat scroll 0%;
	border-color:#CCCCCC rgb(204, 204, 204) -moz-use-text-color;
	border-style:solid solid none;
	border-width:1px 1px 0px;
	color:#FFFFFF;
	font-family:Tahoma;
	font-size:10px;
	font-weight: bold;
	padding:5px;
}

.quotemain {
	background:#FFFFFF none repeat scroll 0%;
	border-color:-moz-use-text-color #CCCCCC rgb(204, 204, 204) rgb(201, 213, 230);
	border-style:none solid solid;
	border-width:0pt 1px 1px 4px;
	color:#0000FF;
	font-family:"Tahoma";
	font-size:10px;
	margin:0px auto 10px;
	padding:5px;
}



.search-section{
	color:#000000;
	font-family:tahoma,arial,verdana,sans-serif;
	font-size:13px;
	font-weight:bold;
	line-height:100%;
}

.search-category{
	font-family:tahoma,arial,verdana,sans-serif;
	font-size:11px;
	font-size-adjust:none;
	font-style:normal;
	font-variant:normal;
	font-weight:bold;
	line-height:15px;
	color:#99bbe8;
}

.search-heading, a.search-heading:link, a.search-heading:visited {
	font-family:tahoma,arial,verdana,sans-serif;
	font-size:11px;
	font-size-adjust:none;
	font-style:normal;
	font-variant:normal;
	font-weight:bold;
	line-height:15px;
	color:#000000;
}

a.search-heading:hover{
	color: #666666;
}

.search-caption{
	font-family:tahoma,arial,verdana,sans-serif;
	font-size:11px;
	font-size-adjust:none;
	font-style:normal;
	font-variant:normal;
	font-weight:normal;
	line-height:15px;
	color:#222222;
}

/* star rating system */

.rating {
	cursor: pointer;
	margin: 2em;
	clear: both;
	display: inline;
}
.rating:after {
	content: '.';
	display: block;
	height: 0;
	width: 0;
	clear: both;
	visibility: hidden;
}
.cancel,
.star {
	float: left;
	width: 17px;
	height: 15px;
	overflow: hidden;
	text-indent: -999em;
	cursor: pointer;
}

.star,
.star a {background: url('../visual/images/star/star.png') no-repeat 0 0px;}
	
.cancel a,
.star a {
	display: block;
	width: 100%;
	height: 100%;
	background-position: 0 0px;
}

div.rating div.on a {
	background-position: 0 -16px;
}
div.rating div.hover a,
div.rating div a:hover {
	background-position: 0 -32px;
}

.cancel, .cancel a {
	background:transparent url( '../visual/images/star/delete.png' ) no-repeat scroll 0pt -0px;
}